Some questions always come up again. We have answered frequently asked questions and answered:

Delivery of stand confirmation

If you opted for electronic delivery, we will email you the stand confirmation, hall map/layout, and invoice. This service will significantly shorten processing and delivery of your order documents and invoices.
Stand confirmation documents are sent to exhibitors once we finish planning the hall layout - via the selected delivery method.

Services and orders

You will be requested to make an advance payment for services when you receive the stand rental invoice. In the final invoice, this amount will be offset against the actual services used. The final invoice is sent about five weeks after the event is over. 
Please note that some services are time-limited, which means you must observe the deadlines to avoid hassles. Services without deadlines or those still open are highlighted in green; red means it is past the deadline.
Shop order deadlines

Stand setup

Click KNOW-HOW/Good to know and look under the Download Center category for all key information and downloads.
go to the Download Center


There is a parking fee during an event. But it is free during setup and dismantling periods.
No, reservations are not accepted.
Visitors and exhibitors use the same parking lots.
Yes, via Online Service Shop you can order a multiple-entry parking permit, valid for all lots for the selected category, such as cars.
order now
Your browser is outdated, and this may limit the functionalities and website displays. Please upgrade your browser to the latest version.We use cookies to continuously improve our website for you as well as optimize your user experience. By continuing to use this website, you consent to the use of cookies. You will find further information under Privacy policy / Cookies.